PRIVACY PRACTICES

Updated on September 29, 2025

Overview of Our Approach

At HeavenRoad, we manage the game platform accessible via our website. This document outlines the methods we employ to gather, protect, and share details arising from your interactions with our game. We utilize the gathered details to enhance and maintain the gaming experience. Engaging with our game signifies your acceptance of these practices regarding detail management. Terms not specified here align with those in our usage guidelines, which, combined with this document, form the complete understanding between you and us.

Key Terms Explained

The game refers to the HeavenRoad application and related features. Personal details encompass any facts that could identify an individual, either directly or when combined with other available data. Interaction records are automatically captured logs from your sessions, such as visit durations. Small data files, or trackers, are placed on your device for session management. We act as the primary handler of your details, determining how they are processed. External assistants process details on our behalf to support operations. Any person whose details are handled is considered the detail owner, typically the player.

Details We Gather and Their Purposes

To deliver a smooth gaming journey, we obtain various kinds of details. This helps us refine the game and tailor experiences.

Identifiable User Details

During gameplay or sign-up, you might share specifics like your contact email, full name, or preferences. These allow us to reach out with updates on new levels, special events, or tips. You can choose to stop receiving such communications by selecting the opt-out option in our messages. For younger players, we encourage parental involvement to ensure safe sharing of details.

Gameplay Captures and Session Insights

When you navigate cloud paths or collect items, we may record session elements like progress snapshots or input patterns to improve controls and detect issues. This includes tracking achievements, unlocked items, and play styles to suggest personalized challenges.

Session Logs

We automatically note technical aspects like connection addresses, device types, and browsing tools. This aids in optimizing performance across different setups. For mobile play, we might log device models and system versions to ensure compatibility.

Tracking Mechanisms

We deploy small files to remember your settings and enhance security. You can adjust your device to limit these, though it might affect some game features. Examples include maintaining your progress, recalling vehicle choices, or securing your account.

How We Apply Gathered Details

These details help us operate the game, fix problems, and introduce new content. We analyze patterns to create better levels and vehicles. Occasionally, we share anonymized trends with partners to improve the overall ecosystem.

Sharing with Others

We collaborate with trusted allies who assist in hosting, analytics, or promotions, ensuring they follow strict protection rules. In cases of business changes or legal needs, details might transfer under similar safeguards.

Safeguarding Measures

We implement robust protections against unauthorized access, using encryption and regular checks. However, no system is infallible, so we continually update our defenses.

Your Choices Regarding Details

You can review, update, or remove your details through account settings. For complete erasure, contact us, though this might limit game access.

Handling Details from Young Players

Our game appeals to all ages, but for those under 13, we require parental consent for detail collection beyond basic play.

Updates to These Practices

We may revise this document, notifying you via email or in-game alerts. Continued play indicates acceptance.

Reach Out

For questions, email heavenroad@gmail.com or call +91 92120 30954.